In some cases, during the MeshTek controller assembly with the light, the channels may get swapped as a human error. There is an easy way to check if the hardware is installed correctly at the installation site as well. This test is recommended during the installation of the devices at the site.
- Ensure the device(s) you want to check the channels connectivity are ON
- You are near the device(s), in a communication range, generally, within 20 ft from the device or 20 ft from at least one device in the group of devices when performing the action without the gateway.
- In case the gateway is present, ensure the commands are going through by sending a specific ON/OFF or some channel setting command.
- After installation, turn up the Channel 1 - White to 100% and see all the lights are on 100% white LEDs and do the same for all the available channels. Check visually at the lights.